Monitoring and Audits

　

QUANTITY REDUCTION

In the event the supplier's ability to supply product in the quantity specified in a purchase order is constrained, the supplier shall immediately notify AWIE. If AWIE receives partial deliveries, the additional shipping and handling costs will be borne by the supplier.

Quality Audits

As noted in Section 8, the supplier is required to maintain a quality system. Even though the supplier has been granted approval by a recognized third-party to a national and/or international standard, AWIE retains the right to perform an on-site audit. For on-site audits, any and all observances made will be identified and the supplier will be asked to provide a corrective action response. Based on the severity of the observation(s) and the cause and corrective actions identified by the supplier, AWIE’s Supplier Management Team will decide if a follow-up audit is required. Generally, audited suppliers should expect to be re-audited every two years.

Supplier Monitoring

Monitoring of suppliers is based on performance metrics that include: Quality, On-time Deliveries, Non-Conformance Report (NCR) responses, number of Deviation Request, results of on-site audits, as well as the quality of the supplier’s responses to observations resulting from on-site audits. Summaries of supplier performance are reviewed by AWIE Senior Staff as part of AWIE’s Management Review.

Suppliers are provided with supplier performance letters each quarter. The letters are meant to be informative and no response is required, however it is in the suppliers’ best interest to read and use the information provided. If the information provided does not match the supplier’s records, contact AWIE Supplier Quality for clarification and/or correction.